Community AXIS Enterprises Incorporated (CAEI) is committed to protecting the privacy and personal information of individuals who interact with us.
This Website Privacy Statement should be read together with CAEI Policy 04 – Data Collection and Privacy, which sets out CAEI’s broader requirements for the collection, use, storage, security, disclosure and management of personal information.
Information We Collect Through Our Website
When you use the CAEI website, we may collect personal information that you voluntarily provide to us, including:
- your name;
- email address;
- telephone number;
- information provided through an enquiry, feedback or contact form; and
- other information you choose to provide when contacting CAEI.
We only collect information that is reasonably necessary to respond to your enquiry or carry out our functions and activities.
You may generally browse the CAEI website without identifying yourself.
How We Use Your Information
Personal information provided through the CAEI website may be used to:
- respond to your enquiry or request;
- provide information about CAEI programs and services;
- contact you where you have requested a response;
- manage feedback or complaints;
- improve our services; and
- meet applicable legal, contractual or regulatory obligations.
CAEI will not sell, rent or trade personal information collected through its website.
We do not provide personal information collected through our website to other organisations for their own marketing or commercial purposes.
Information may only be disclosed where permitted under CAEI’s Data Collection and Privacy Policy, where you have provided consent, or where disclosure is required or authorised by law.
Sensitive Information
Please avoid including sensitive personal information, such as detailed health, medical or disability information, in a general website enquiry unless CAEI specifically requests that information.
Where CAEI needs to collect sensitive information to provide a service, appropriate consent and privacy processes will apply.
Website and technical information
When you visit the CAEI website, limited technical information may be collected automatically, including information such as:
- your IP address;
- browser or device type;
- pages visited;
- date and time of access; and
- general website usage information.
This information may be used to maintain the security and functionality of the website and to help CAEI understand how the website is being used.
Protecting Your Information
CAEI takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Information collected through our website is managed in accordance with CAEI’s privacy and information-security requirements.
Accessing or Correcting Your Information
You may request access to personal information CAEI holds about you or ask for information to be corrected where you believe it is inaccurate, out of date, incomplete, irrelevant or misleading.
Requests should be directed to the CAEI Privacy Officer.
Privacy Enquiries and Complaints
If you have any questions or concerns about how CAEI collects or manages your personal information, please contact:
CAEI Privacy Officer
Community AXIS Enterprises Incorporated
9 Firebrace Street
Horsham VIC 3400
Email: feedback@caei.com.au
Privacy enquiries and complaints will be managed in accordance with CAEI Policy 04 – Data Collection and Privacy.
Further Information
For further information about how CAEI manages personal information, please refer to:
04 – Data Collection and Privacy
